Create a safer, more supportive campus for every student

As a Student Services leader, you play a critical role in ensuring students feel safe, supported, and able to thrive throughout their time on campus. But without clear visibility of student experiences, it can be difficult to identify issues early, respond effectively, and meet safeguarding expectations. Report + Support™ is the original student reporting and case management platform that helps you capture concerns, support students, and strengthen campus wellbeing.

Support students to speak up

Provide safe, accessible ways for students to report concerns, so issues like harassment, bullying, or misconduct are identified early and addressed appropriately.

See the full picture of student experience

Move beyond fragmented data with real-time insight into student safety, behaviour, and wellbeing across your campus.

A better way to manage student concerns and safeguarding

Handling student reports - whether related to harassment, sexual harassment, bullying, discrimination, or misconduct - can be complex and sensitive. Report + Support™ gives Student Services teams the tools to manage every concern with care, consistency, and confidence.

Anonymous and named reporting options to encourage student voice
Centralised case management for all student concerns and disclosures
Two-way anonymous messaging to support and communicate with students
Clear, secure record-keeping to support safeguarding and compliance
Report linking and pattern recognition to identify repeat behaviours and risks

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Turn student voice into meaningful campus insight

Without a clear view of what students are experiencing, it's difficult to take proactive and preventative action. Report + Support™ transforms student reports into actionable insight - helping you improve safety, wellbeing, and the overall student experience.

Real-time dashboards highlighting trends, patterns, and hotspots
Insight into behaviours and risks across halls, faculties, or services
Early warning indicators to prevent escalation and harm
Data to inform safeguarding, wellbeing, and student support strategies
Evidence to support reporting to leadership and regulatory bodies

What our customers say

Hear how universities are creating safer campus cultures by giving students the confidence to speak up - and the tools to act when it matters most.

"We were seeing trends that we were able to push up into committee structures and say - 'We know where our problems are. We know what our resourcing needs to look like.'"

Nicola Campbell
Head of Conduct and Respect

"Report + Support™ has been an instrumental tool for us in terms of addressing barriers to reporting unwanted behaviours, as well as monitoring trends and collecting data insights to inform our preventative and response strategies."

Melanie, via Capterra
Equality, Diversity & Inclusion Practitioner

"It is highly user-friendly, intuitive to navigate, and continually evolving - actively streamlining and improving processes in response to community-driven feedback."

Karen Bowlby
Inclusion Manager

"The thing I value most about the Report + Support system is that it's safe, it's secure, but also provides an avenue for you to seek support. Not only to report, but you can also ask for support through the system."

Dawda Samba
Diversity and Inclusion Manager

"It's enabled us to be really data driven. We know that the issues are there, but having that reporting tool where we can actually capture how many reports are coming in, the data on the different types of issues that are being experienced, we can obviously then amend and create our services with that in mind."

Nicola Kitch
Senior Wellbeing Advisor

Key Student Services challenges in managing student safety and wellbeing

From safeguarding responsibilities to enhancing the overall student experience, Student Services teams are under increasing pressure to identify risks early, respond consistently, and demonstrate impact across campus. Report + Support™ provides the visibility, structure, and insight needed to manage student concerns effectively and support a safer, more supportive environment for all students.

Safeguarding

Ensuring student safety requires early identification of concerns and appropriate, timely intervention. However, issues are often complex, sensitive, and underreported, making it difficult to maintain full visibility. Report + Support™ helps Student Services teams capture disclosures consistently, respond appropriately, and ensure safeguarding concerns are managed in line with institutional responsibilities and duty of care.

Speaking up

Many students are reluctant to report concerns due to uncertainty, fear of not being believed, worry over potential backlash or concerns about confidentiality. This can result in significant underreporting of issues such as harassment, bullying, or misconduct. Report + Support™ provides safe, accessible, and anonymous reporting channels that build trust, reduce barriers to disclosure, and encourage more students to come forward when they need support.

Complex cases

Student wellbeing and conduct cases are often sensitive, overlapping, and require coordination across multiple services. Without a structured system, it can be difficult to maintain consistency, track progress, or ensure appropriate follow-up. Report + Support™ centralises case management, enabling teams to record, manage, and monitor all cases in one place with clear documentation and consistent processes.

Risk management

Without joined-up data and visibility across reports, risks can remain hidden until they escalate into serious incidents. Early warning signs are often only visible in patterns across multiple reports or departments. Report + Support™ helps identify trends, repeat behaviours, and hotspots in real time, enabling Student Services teams to intervene earlier and reduce the likelihood of harm or escalation across campus.

Measuring impact

Student Services teams are increasingly expected to demonstrate the impact of their work on safety, wellbeing, and student experience. However, fragmented data can make it difficult to evidence outcomes or identify areas for improvement. Report + Support™ provides clear reporting and insight that supports informed decision-making, demonstrates impact to leadership, and strengthens accountability across the institution.